Terms of service

Terms of Service

Welcome to Everglow!

The terms "we", "us" and "our" refer to Everglow (operated by Solvo Smart Solutions LLC). Everglow operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Everglow is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our jewelry and accessories. However, please note that colors or product appearance may differ based on your device settings. We do not warrant that the appearance of products will meet your exact expectations. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Everglow reserves the right to accept or decline your order at its discretion. We must receive and process your payment before your order is accepted. Purchases are subject to return or exchange solely in accordance with our Refund Policy. You warrant that your purchases are for personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. You agree to provide current, complete, and accurate purchase and account information.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY All content on our Services, including trademarks, designs, and logos, are owned by Everglow or its licensors. You must not reproduce, distribute, or modify any material on the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS We may provide access to third-party tools "as is" and "as available" without any warranties. Your use of such tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS We are not responsible for the content or accuracy of third-party websites linked through our Services. Accessing these links is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY Everglow is powered by Shopify. Any sales and purchases you make in our Store are made directly with Everglow. Shopify is not responsible for any aspect of sales, injury, or loss resulting from products purchased.

SECTION 10 - PRIVACY POLICY All personal information collected is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our data collection practices.

SECTION 11 - FEEDBACK If you submit any ideas, suggestions, or reviews, you grant Everglow a perpetual, worldwide, royalty-free license to use such content for any purpose.

SECTION 12 - ERRORS AND OMISSIONS We reserve the right to correct any typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability at any time without notice.

SECTION 13 - PROHIBITED USES You may use the Services for lawful purposes only. Prohibited uses include malicious activity, infringing intellectual property rights, transmitting viruses, or using automated tools (bots/scraping) to access the Services.

SECTION 14 - AGENTS Any software or service acting autonomously on your behalf (Agents) must identify itself in the HTTP/HTTPS request header as "Agent/[agent name]" and must not mimic human behavior.

SECTION 15 - TERMINATION We may terminate your access to the Services at our sole discretion without notice.

SECTION 16 - DISCLAIMER OF WARRANTIES THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

SECTION 17 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, EVERGLOW SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

SECTION 18 - INDEMNIFICATION You agree to indemnify and hold harmless Everglow and its affiliates from any claims, losses, or liabilities arising from your breach of these Terms or your use of the Services.

SECTION 19 - GOVERNING LAW These Terms shall be governed by the laws of the jurisdiction where our company is headquartered.

SECTION 20 - CHANGES TO TERMS We reserve the right to update these Terms at any time. Your continued use of the Services constitutes acceptance of the updated Terms.

SECTION 21 - CONTACT INFORMATION Questions about the Terms of Service should be sent to: Everglow Email: support@everglowjewelry.com Address: 30 North Gould Street, Suite N, Sheridan, WY 82801, USA