Privacy policy

Last updated: June 12, 2026

SOLVO SMART SOLUTIONS LLC (d.b.a Everglow) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Everglow is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, add to your cart, wishlist, or purchase, return, exchange or cancel.

  • Communications with us including information you provide when sending a customer support inquiry.

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources We may collect personal information from the following sources:

  • Directly from you when you create an account, visit the Services, or communicate with us.

  • Automatically through the Services via cookies and similar technologies.

  • From our service providers and partners.

How We Use Your Personal Information We may use personal information to:

  • Provide, tailor, and improve the Services (process payments, fulfill orders, manage accounts).

  • Conduct marketing and advertising campaigns.

  • Ensure security and fraud prevention.

  • Communicate with you regarding support or business inquiries.

  • Comply with legal obligations.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to:

  • Shopify, vendors, and service providers who perform services on our behalf.

  • Business and marketing partners to provide advertising services.

  • Affiliates or in connection with business transactions (like mergers or bankruptcy).

  • Legal authorities to comply with applicable laws or subpoenas.

Relationship with Shopify The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

Children's Data The Services are not intended for children, and we do not knowingly collect personal information about children under 16.

Your Rights and Choices Depending on your location, you may have rights to:

  • Access/Know, Delete, Correct, or Port your personal information.

  • Opt out of marketing communications. You may exercise these rights by contacting us using the details below.

International Transfers We may transfer, store, and process your personal information outside the country you live in, relying on recognized transfer mechanisms where applicable.

Contact Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@everglowjewelry.com or contact us at 30 North Gould Street, Suite N, Sheridan, WY, 82801, US.